|
|
|
QUESTIONS:
- Why doesn't the product measure out to the size stated on the box?
- Why is the product loosing air periodically?
- If my airbed has a leak, how can I find it?
- Since my airbed has flocking, how can I use the repair patch - it won't adhere to the flocking?
- How can I clean the flocking?
- What is the approximate weight capacity of Intex airbeds?
- Does the Intex airbed come with a warranty?
- What pump should I use with my airbed?
- Will the Quick-Fill or Fast-Fill Rechargeable Pump inflate my airbed?
- Why won't my Quick-Fill Rechargeable Pump work? I turn it on and nothing happens.
- Why wont my Fast-Fill Rechargeable Pump work? I turn it on and nothing happens.
- I misplaced the transformer to my Fast-Fill Pump. Which transformer do I purchase to replace it?
- What type of valve does my airbed have?
- How can I differentiate the valves?
- How are the airbeds constructed?
ANSWERS:
- Why doesn't the product measure out to the size stated on the box?
Some of our airbeds state the approximate inflated size; others state the approximate deflated size. Make sure you are checking the correct measurement. The amount of air pressure you use will also affect the inflated measurements. Make sure to incorporate the bulge on whichever side you are measuring.
- Why is the product loosing air periodically?
Make sure to check that all valves are securely tightened and closed. If you have a built in pump you need to check and make sure the dial is turned completely to the right. If it is not it will allow air to flow out, which would adjust your levels of firmness. Airbeds will go through a stretching process due to the flexibility in the material. Adding air to the airbed periodically may be necessary to sustain the original firmness.
- If my airbed has a leak, how can I find it?
First, make sure the plug and cap are secure. You can use liquid soap in a squirt bottle in order to spray the seams. If there is a leak it will bubble. (Laundry detergent and dishwasher detergent will not work; they do not have the bubbling effect.)
- Since my airbed has flocking, how can I use the repair patch - it won't adhere to the flocking?
The repair patch is designed for vinyl surfaces only; however, fine sandpaper, such as an emery board, may be used to gently rub away the flocking. When that is complete the repair patch will hold.
- How can I clean the flocking?
With mild soapy water. Thoroughly rinse and air dry.
- What is the approximate weight capacity of Intex airbeds?
Jr. Twin and Twin size = 300 lbs
Double, Queen, King, and Rising Comfort Queen size = 600
- Does the Intex airbed come with a warranty?
No, the airbeds do not have a warranty, however most merchants will replace any defective product if returned in a reasonable period of time. In addition, we do have a service program which covers any manufacturing defects within the first 90 days from the date of original purchase. A copy of the validated sales receipt, along with the product, must be returned to Intex before a replacement will be made
- What pump should I use with my airbed?
All Intex Double Quick Hand Pumps, Bellows Foot Pumps, and Quick-Fill Electric Pumps will work on all Intex products.
- Will the Quick-Fill or Fast-Fill Rechargeable Pump inflate my airbed?
Only if your airbed was designed for use with these pumps.
- Why won't my Quick-Fill Rechargeable Pump work? I turn it on and nothing happens.
Approximately 70 minutes (DC) or 10 hours (AC) are required to fully charge the batteries. This applies to the first charge and all subsequent recharges.
- Why wont my Fast-Fill Rechargeable Pump work? I turn it on and nothing happens.
Approximately 18 hours are required to fully charge the batteries. This applies to the first charge and all subsequent recharges.
- I misplaced the transformer to my Fast-Fill Pump. Which transformer do I purchase to replace it?
If your pump states 6 volt DC, 60W you need to purchase: Input: 120 volt, 60Hz, 3W. Output: 7.5 volt DC, 200mA, Class 2 transformer.
- What type of valve does my airbed have?
The airbeds have either a Built-In Pump, a 3-in-1 Valve, a 2-in-1 Valve, an Exhaust Valve Cap and Plug, or a Double Valve.
- How can I differentiate the valves?
A Built-In Pump is a pump that is mounted inside of the airbed with the panel portion showing. A 3-in-1 Valve has two clips on either side of the Valve Cap that allows for easy removal. A 2-in-1 Valve does not have clips and instead consists simply of a screw-on cap, and a plug that fits on top, and in the center, of the cap itself. The Exhaust Valve Cap and Plug consists of a rubber stopper plug that is inserted first, while the screw-on cap is placed on top of the plug. The Double-Valve is a vinyl valve stem that is attached to the mattress and is reminiscent of a beach ball valve.
- How are the airbeds constructed?
There are four types of construction used on Intex Airbeds. I-Beam construction is characterized by parallel vinyl beams oriented vertically or horizontally. Coil Beam construction is differentiated by open loops of vinyl, each attached by a weld (typically circular) at the top and bottom of the bed. Wave Beam is converted I-Beam construction consisting of equally distanced air channels creating a wave like surface. Comfort-Top Construction is Two Layers. It has an I-Beam base and a top layer of circular imprints attached by a weld to a solid sheet of vinyl providing flexibility.
|
|
Note: All prices in US Dollars
|
|
